This Privacy Policy explains how ARBO collects, uses, and protects your personal information when you access and use the Platform. By enrolling in a course, you consent to the collection and use of your data as outlined in this Privacy Policy.
 

1. Information We Collect

When you register for a course on the ARBO Platform, we collect the following information:
 

• Name

• Email address 

• Phone number

• Profession

• Payment information (processed through secure third-party providers)

• IP address, device information, and browsing data for course access and analytics.

We also collect consent for receiving communication from ARBO regarding course updates, newsletters, and promotions
 

2. How We Use Your Information

Your personal data is used for the following purposes:
 

• To facilitate course enrollment and access to course content.

• To process payments securely through third-party payment providers.

• To send you updates and communications about your enrolled courses, including reminders, new course offerings, or relevant industry news.

• To improve the functionality and performance of the Platform through data analytics.

• To ensure compliance with applicable healthcare laws and regulations (e.g., HIPAA in the US, LGPD in Brazil).

 

3. Data Sharing and Protection

ARBO does not sell or share your personal data with third parties except in the following cases:
 

• With third-party service providers involved in the operation of the Platform, such as payment processors, hosting services, and analytics providers.

• When required by law, regulation, or court order to protect the rights, property, or safety of ARBO, its users, or others.

We use secure methods to store and transmit your data, including encryption and regular security audits, to ensure the protection of your information.


4. Data Retention

We retain your personal information for as long as necessary to provide you with course access and comply with legal obligations. If you request account deletion, your personal data will be deleted within 180 days, except where retention is required for legal or compliance purposes.


5. Your Rights

• As a user, you have the right to:

• Access and update your personal data through your account settings.

• Request deletion of your data by contacting us on ARBO's channels.

• Withdraw consent for communications at any time by unsubscribing from marketing emails.

 

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on the Platform, including remembering preferences and analyzing usage data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Platform.


7. Changes to This Policy

ARBO may update this Privacy Policy as needed to reflect changes in regulations or operational practices. Users will be notified of any significant changes via email or through the Platform.


8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at any ARBO's channels.